Privacy Policy

Protecting your personal data is important to us. This privacy policy explains what personal data we collect when you visit and shop at Gorixan, why we collect it and what rights you have.

1. Controller

The controller responsible for processing your personal data within the meaning of the EU General Data Protection Regulation (GDPR) is:

tigraM UG (haftungsbeschränkt) Ladestraße 41 28197 Bremen Germany Represented by the Managing Director Janin Synowzik

Email: info@gorixan.com
Phone: +49 157 31189174

2. What Data We Collect

2.1 Data you provide to us

Customer and order data. When you place an order or create a customer account, we collect your name, billing and delivery address, email address and, if provided, your phone number.

Payment data. Payments are handled by our payment service providers. We receive only the information needed to confirm and assign your payment, such as the payment method used and the transaction status. We do not store full card details.

Communication. When you contact us by email, phone or through a contact form, we store the content of your message and your contact details so we can respond to your request.

2.2 Data we collect automatically

Server log data. When you visit our website, our hosting provider automatically records technical information such as your IP address, date and time of access, browser type, operating system and the pages you visited. This data is needed to deliver the website securely and reliably.

Cookies and similar technologies. We use cookies that are technically necessary for the operation of our store, for example to keep items in your shopping cart. Cookies that are not strictly necessary, such as those for analytics or marketing, are only set with your prior consent, which you can give or refuse in our cookie banner.

3. Purposes and Legal Bases

We process your personal data for the following purposes:

Processing your order and delivering your products. Legal basis: performance of a contract (Art. 6 (1) (b) GDPR).

Customer service and answering your requests. Legal basis: performance of a contract or pre-contractual measures (Art. 6 (1) (b) GDPR) and our legitimate interest in responding to inquiries (Art. 6 (1) (f) GDPR).

Operating and securing our website. Legal basis: our legitimate interest in a secure and functional online store (Art. 6 (1) (f) GDPR).

Newsletter and marketing emails. Only if you have subscribed. Legal basis: your consent (Art. 6 (1) (a) GDPR). You can unsubscribe at any time using the link in every email.

Analytics and non essential cookies. Only with your consent. Legal basis: Art. 6 (1) (a) GDPR in conjunction with § 25 (1) of the German Telecommunications Digital Services Data Protection Act (TDDDG).

Fulfilling legal obligations, such as retaining invoices under commercial and tax law. Legal basis: legal obligation (Art. 6 (1) (c) GDPR).

4. Who We Share Your Data With

We only share your personal data where this is necessary for the purposes above:

Shipping providers. We pass your name and delivery address to the carrier delivering your parcel. If you have agreed, we may also share your email address so the carrier can notify you about your delivery.

Payment service providers. Your payment data is passed to the payment provider you select at checkout. Their own privacy policies apply to the processing of your payment.

Technical service providers. We work with providers for hosting, our shop system and email delivery. They process data only on our behalf and according to our instructions under a data processing agreement (Art. 28 GDPR).

Authorities. Where we are legally required to do so, we may disclose data to public authorities.

We do not sell your personal data.

5. Transfers Outside the EU

Some of our service providers may process data outside the European Union or the European Economic Area. In such cases, we make sure an adequate level of data protection is in place, for example through an adequacy decision of the European Commission or EU Standard Contractual Clauses.

6. How Long We Keep Your Data

We store your personal data only as long as necessary for the purposes described above. Order and invoice data is retained for the periods required by German commercial and tax law, which is generally up to 10 years. Data processed on the basis of your consent is deleted once you withdraw your consent, unless we are legally required to keep it.

7. Your Rights

Under the GDPR, you have the following rights:

The right of access to your personal data (Art. 15 GDPR)
The right to rectification of inaccurate data (Art. 16 GDPR)
The right to erasure (Art. 17 GDPR)
The right to restriction of processing (Art. 18 GDPR)
The right to data portability (Art. 20 GDPR)
The right to object to processing based on legitimate interests (Art. 21 GDPR)
The right to withdraw your consent at any time with effect for the future (Art. 7 (3) GDPR)

To exercise your rights, simply contact us at info@gorixan.com. We may need to verify your identity and will respond within one month.

You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

Der Landesbeauftragte für Datenschutz und Informationsfreiheit der Freien Hansestadt Bremen Georgstraße 122 to 124 27570 Bremerhaven Germany Email: office@datenschutz.bremen.de Website: www.datenschutz.bremen.de

8. Data Security

We use appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access. Our website uses SSL/TLS encryption, which you can recognize by the lock symbol in your browser's address bar. Please note that no transmission over the internet can be completely secure.

9. Children

Our store is not directed at children. We do not knowingly collect personal data from persons under 16 years of age without the consent of a parent or guardian. If we learn that we have collected such data, we will delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time, for example when we introduce new services or when legal requirements change. The current version is always available on this page.

11. Contact

If you have any questions about data protection, please contact us:

tigraM UG (haftungsbeschränkt) Attn: Data Protection Ladestraße 41 28197 Bremen Germany Email: info@gorixan.com Phone: +49 157 31189174

Privacy Policy

Privacy Policy

Protecting your personal data is important to us. This privacy policy explains what personal data we collect when you visit and shop at Gorixan, why we collect it and what rights you have.

1. Controller

The controller responsible for processing your personal data within the meaning of the EU General Data Protection Regulation (GDPR) is:

tigraM UG (haftungsbeschränkt) Ladestraße 41 28197 Bremen Germany Represented by the Managing Director Janin Synowzik

Email: info@gorixan.com Phone: +49 157 31189174

2. What Data We Collect

2.1 Data you provide to us

Customer and order data. When you place an order or create a customer account, we collect your name, billing and delivery address, email address and, if provided, your phone number.

​

Payment data. Payments are handled by our payment service providers. We receive only the information needed to confirm and assign your payment, such as the payment method used and the transaction status. We do not store full card details.

​

Communication. When you contact us by email, phone or through a contact form, we store the content of your message and your contact details so we can respond to your request.

2.2 Data we collect automatically

Server log data. When you visit our website, our hosting provider automatically records technical information such as your IP address, date and time of access, browser type, operating system and the pages you visited. This data is needed to deliver the website securely and reliably.

3. Purposes and Legal Bases

We process your personal data for the following purposes:

Processing your order and delivering your products. Legal basis: performance of a contract (Art. 6 (1) (b) GDPR).

Customer service and answering your requests. Legal basis: performance of a contract or pre-contractual measures (Art. 6 (1) (b) GDPR) and our legitimate interest in responding to inquiries (Art. 6 (1) (f) GDPR).

Operating and securing our website. Legal basis: our legitimate interest in a secure and functional online store (Art. 6 (1) (f) GDPR).

Newsletter and marketing emails. Only if you have subscribed. Legal basis: your consent (Art. 6 (1) (a) GDPR). You can unsubscribe at any time using the link in every email.

Analytics and non essential cookies. Only with your consent. Legal basis: Art. 6 (1) (a) GDPR in conjunction with § 25 (1) of the German Telecommunications Digital Services Data Protection Act (TDDDG).

​

Fulfilling legal obligations, such as retaining invoices under commercial and tax law. Legal basis: legal obligation (Art. 6 (1) (c) GDPR).

4. Who We Share Your Data With

We only share your personal data where this is necessary for the purposes above:

Shipping providers. We pass your name and delivery address to the carrier delivering your parcel. If you have agreed, we may also share your email address so the carrier can notify you about your delivery.

​

Payment service providers. Your payment data is passed to the payment provider you select at checkout. Their own privacy policies apply to the processing of your payment.

Technical service providers. We work with providers for hosting, our shop system and email delivery. They process data only on our behalf and according to our instructions under a data processing agreement (Art. 28 GDPR).

Authorities. Where we are legally required to do so, we may disclose data to public authorities.

We do not sell your personal data.

5. Transfers Outside the EU

Some of our service providers may process data outside the European Union or the European Economic Area. In such cases, we make sure an adequate level of data protection is in place, for example through an adequacy decision of the European Commission or EU Standard Contractual Clauses.

6. How Long We Keep Your Data

7. Your Rights

Under the GDPR, you have the following rights:

The right of access to your personal data (Art. 15 GDPR)

The right to rectification of inaccurate data (Art. 16 GDPR)

The right to erasure (Art. 17 GDPR)

The right to restriction of processing (Art. 18 GDPR)

The right to data portability (Art. 20 GDPR)

The right to object to processing based on legitimate interests (Art. 21 GDPR)

The right to withdraw your consent at any time with effect for the future (Art. 7 (3) GDPR)

To exercise your rights, simply contact us at info@gorixan.com. We may need to verify your identity and will respond within one month.

You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

Der Landesbeauftragte für Datenschutz und Informationsfreiheit der Freien Hansestadt Bremen Georgstraße 122 to 124 27570 Bremerhaven Germany Email: office@datenschutz.bremen.de Website: www.datenschutz.bremen.de

​

8. Data Security

9. Children

Our store is not directed at children. We do not knowingly collect personal data from persons under 16 years of age without the consent of a parent or guardian. If we learn that we have collected such data, we will delete it as soon as possible.

​

10. Changes to This Privacy Policy

We may update this privacy policy from time to time, for example when we introduce new services or when legal requirements change. The current version is always available on this page.

11. Contact

If you have any questions about data protection, please contact us:

tigraM UG (haftungsbeschränkt) Attn: Data Protection Ladestraße 41 28197 Bremen Germany Email: info@gorixan.com Phone: +49 157 31189174

Email: info@gorixan.com
Phone: +49 157 31189174